Fujino Planning LLC (“we”, “us”) receives personal information from our customers in the course of planning, producing and delivering printed materials. We regard protecting that information as fundamental to our business, and we handle it in accordance with Japan’s Act on the Protection of Personal Information and related guidelines, as set out below.
1. About us
| Company | Fujino Planning LLC（フジノ企画合同会社） |
|---|---|
| Address | 24-27-1 Isobe-Fukusho, Maruoka-cho, Sakai City, Fukui 910-0365, Japan |
| Business | General printing, booklet printing, design, original merchandise, drone photography and inspection |
| Person responsible | Representative Member |
2. Information we collect
(1) Information you provide
- Name, company or organisation name, department, contact person
- Address, telephone number, fax number, email address
- Details of your enquiry or order (product, quantity, specifications, planned submission date, requested delivery date, price, payment and billing status)
- Any other content you send us as an enquiry or request
(2) Data you entrust to us for printing
When you ask us to print address labels or name lists, or to handle enclosing and mailing, the data you send us may contain personal information about third parties. Section 5 explains how we handle it.
(3) Information collected automatically on our website
- Access logs (IP address, browser type, pages viewed, date and time)
- Information stored in cookies
3. Purposes of use
- Preparing quotations, accepting orders, and producing, finishing and delivering printed materials
- Invoicing, confirming payment, and issuing receipts
- Replying to enquiries, communicating deadlines and specifications, and following up after delivery
- Keeping a record of orders so that future enquiries can be handled smoothly
- Sending information about new products, services and campaigns (by post or email)
- Statistical analysis to improve our service (carried out in a form that does not identify individuals)
- Preparing and retaining accounting records required by law
If we need to use your information beyond these purposes, we will ask for your consent again.
If you would prefer not to receive the information described in item 5, please tell us using the contact point in Section 10 and we will stop sending it.
4. Disclosure to third parties
We do not disclose your personal information to third parties except in the following cases.
- Where you have given consent
- Where required by law
- Where disclosure is necessary to protect a person’s life, body or property and it is difficult to obtain consent
- Where cooperation with a national or local government body carrying out its statutory duties is required, and obtaining consent would impede those duties
We never sell, lend or exchange personal information.
5. Data you entrust to us (address lists and similar)
Where data you provide for printing or finishing contains personal information about third parties, we treat that data as entrusted to us by you, and handle it as follows.
- We use it only for the work you have instructed.
- Only the staff needed for the work handle it, and it is not taken outside our premises.
- When the work is complete we return or delete it according to our agreement with you. Where no agreement exists, we retain it for a limited period in case you order a reprint, then dispose of it responsibly.
- If you have a preference about the retention period or the timing of deletion, please tell us when you place your order.
6. Outsourcing
We may outsource part of the printing and finishing work, delivery of goods, and maintenance of our business systems. In such cases we take the following steps.
- We select contractors that have the arrangements needed to handle personal information properly.
- Our contracts or agreements with them require confidentiality and prohibit use for any other purpose.
- We check how they handle the information where necessary.
For delivery, we pass the recipient’s name, address and telephone number to the carrier. This is limited to what delivery requires.
7. Security measures
- We limit who handles personal information and set access rights in our business systems according to each person’s role.
- Access to our business systems requires password authentication. Where an external application connects to our systems, we use an account restricted to the necessary permissions together with a dedicated connection password, and disable it once it is no longer needed.
- Information sent from our website is protected in transit by encryption (SSL/TLS).
- Paper records are kept in a lockable location, and documents no longer needed are shredded before disposal.
- We provide the training our staff need in order to handle personal information properly.
8. Retention period
We retain personal information only for as long as needed to achieve the purposes of use, and for any period required by law, after which we delete or dispose of it promptly.
Records of orders are kept for a limited period after a transaction ends, in case of reprints or repeat orders. If you would rather we did not, please tell us using the contact point in Section 10.
9. Requests for disclosure, correction and suspension of use
You, or your representative, may request any of the following in respect of the personal data we hold.
- Notification of the purpose of use
- Disclosure (including disclosure of records of provision to third parties)
- Correction, addition or deletion of content
- Suspension of use, or erasure
- Suspension of provision to third parties
Requests are accepted at the contact point in Section 10. After confirming your identity, we will respond without delay in accordance with the law. Depending on the request, the law may prevent us from complying; in that case we will explain why.
10. Contact
For questions about how we handle personal information, for the requests described above, or to stop receiving our mailings, please contact us by email.
Fujino Planning LLC — Personal Information Enquiries
Email: info@fujino-planning.com
We will review your message and reply.
11. Cookies and website analytics
Our website may use cookies to keep browsing convenient. We may also use an analytics tool (such as Google Analytics) to understand how the site is used and to improve it.
Analytics tools use cookies to collect information about how the site is browsed. That information does not include your name or contact details and does not identify you.
You can disable cookies in your browser settings. Doing so will not prevent you from browsing our site.
12. Personal information of minors
If you are under 16, please provide personal information only with the consent of a parent or guardian.
13. If a leak occurs
If we become aware that personal information has been, or may have been, leaked, lost or damaged, we will investigate the facts promptly and work to prevent further harm. We will also report to the Personal Information Protection Commission and notify the individuals concerned as required by law.
14. Changes to this policy
We may revise this policy in response to changes in the law or in our business. Any revision will be published on this page. Where a change is significant, we will announce it separately.
Established: 29 July 2026
Fujino Planning LLC
This is a reference translation. In the event of any discrepancy, the Japanese version prevails.